1 Jul 2016
Dangerous Washing Machine Fault
It's matching dryer is still in operation, now over 40 years old. Of course, the dryer is only used in winter, and even then only on rainy days, as otherwise we hang our clothes out to dry.
At the time we bought the Samsung, the salesman disclosed to us that the model had been subject to a recall, but the fault had been remedied in factory before being sold. We thought nothing much of it and accepted the deal.
A couple of years back we started reading about house fires caused by Samsung washing machines.
If you're interested the link to these articles and more is here.
At first, it appeared that the fires happened because the owners of machines had not been made aware of the product recall and had not had their machines repaired.
However, in the last few months reports began to emerge that even repaired machines had caught fire, as the repairs were inadequate.
A few weeks ago, Samsung rang us and offered us 3 choices: a further inspection and repair, full monetary refund or a new equivalent machine.
Consumer protection agencies have won the day.
Believing Samsung would not want to go through this mess again, we opted for a new machine, and within a couple of weeks, they delivered a new one and took the old one away.
The original box the old machine came in is still being used as a play house by the grandchildren. I haven't got a pic of them playing in the box, but here's one of a cat we're looking after this weekend.
Here's a pic of Putt eating the dogs' food and keeping them away with her evil eyes. Poor Zhaan looks most chastened.